Shipping policy
Shipping Policy
Order Processing
All of our products are made to order. Once you place an order, it is sent to our production partners for printing and fulfillment.
Processing time typically takes 2–7 business days. During peak seasons or high demand periods, processing may take slightly longer.
Because our products are made to order, shipping times may be slightly longer than typical retail stores.
Shipping Times
After your order has been produced, it will be shipped to your address.
Estimated shipping times:
United States
2–5 business days
Canada
5–10 business days
International
10–30 business days depending on the destination country and local postal services.
Please note that shipping times are estimates and may vary due to customs delays, weather conditions, or carrier issues.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order.
When multiple products are ordered, they may be shipped separately to ensure faster delivery.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your package until delivery.
Please allow up to 48 hours for tracking information to update.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes depending on your country’s regulations.
These fees are the responsibility of the customer.
Incorrect Address
Please ensure your shipping address is correct at checkout. If an incorrect address is provided and the package is returned to us, additional shipping charges may apply to resend the order.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us at [your store email] and we will assist you in resolving the issue.
Contact
If you have any questions regarding shipping, please contact us at:
Email: info@butterfliesandwasps.com
Store: butterfliesandwasps.com
WhatsApp Support: https://wa.me/message/4HJ5G3I5CBSRD1