Refund policy

Refunds
We do not accept returns or exchanges if the incorrect size or color is ordered or in cases of buyer's remorse

We only offer refunds or replacements if the item has been lost, damaged, or if there has been a manufacturing error. This will require clear photo evidence of the damage, loss or error which is to be sent within 30 days of delivery

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any return question at info@butterfliesandwasps.com